Enjoy a better connection on Opticomm’s next-gen broadband technology.
Access Opticomm’s fastest speeds on a more reliable connection.
The upgrade is being covered by Opticomm, so there is no cost to you.
Save up to $15/mth for 6 months on high-speed plans. Offer ends 28/01/2025. T&Cs apply.
Upgrading to Opticomm is easy
Enter your address here to see if your home is part of the Opticomm upgrade and when the upgrade will occur in your area (transition window).
Submit your order ahead of your transition window here or by calling 1300 152 961 and pick one of our award-winning plans.
iPrimus will coordinate your upgrade with Opticomm and complete your order during your transition window.
Once the upgrade is complete, simply plug in your modem and enjoy fast, reliable internet.
Have Questions? We've Got Answers!
The Telstra Velocity network was purchased by Uniti Group in December 2020. Uniti Group will soon be transitioning the Velocity network into their Opticomm network. All households in the Velocity network will need to submit an upgrade order with an Opticomm provider, such as iPrimus.
The Telstra Velocity network was purchased by Uniti Group in December 2020. Uniti Group will soon be transitioning the Velocity network into their Opticomm network. All households in the Velocity network will need to submit an upgrade order with an Opticomm provider, such as iPrimus.
Households connected to the Velocity Network will be eligible.
Households connected to the Velocity Network will be eligible.
Check your transition window here.
Check your transition window here.
1) Check your transition window
Check when your address will be upgraded here.
2) Submit an order
Submit your order via the iPrimus website or by calling 1300 152 961
3) We’ll organise the upgrade
iPrimus will coordinate your upgrade with Opticomm and complete your order during your transition window.
1) Check your transition window
Check when your address will be upgraded here.
2) Submit an order
Submit your order via the iPrimus website or by calling 1300 152 961
3) We’ll organise the upgrade
iPrimus will coordinate your upgrade with Opticomm and complete your order during your transition window.
This will depend on the location of your existing internet connection box.
If the connection box is located inside your property, then no appointment is required, and you will be able to access all available plans.
If the connection box is located outside your property, then an appointment will be required to upgrade the connection box so that you can access all available plans. iPrimus can manage this upgrade process for you. In the meantime, you will still be able to connect with iPrimus, however the available plans will be limited to Standard and Standard Plus plans. Please call us on 1300 152 961 and we’ll get you started.
If you’re not sure which type of connection box you currently have, please call us on 1300 152 961 and we’ll be happy to help.
This will depend on the location of your existing internet connection box.
If the connection box is located inside your property, then no appointment is required, and you will be able to access all available plans.
If the connection box is located outside your property, then an appointment will be required to upgrade the connection box so that you can access all available plans. iPrimus can manage this upgrade process for you. In the meantime, you will still be able to connect with iPrimus, however the available plans will be limited to Standard and Standard Plus plans. Please call us on 1300 152 961 and we’ll get you started.
If you’re not sure which type of connection box you currently have, please call us on 1300 152 961 and we’ll be happy to help.
Some properties on the Velocity network have connection boxes located on the outside of the property. These connection boxes are limited to 50Mbps plans (Standard Plus). An appointment will be required to upgrade the connection box so that you can access all available plans.
This upgrade is at no cost to you and iPrimus can manage this upgrade process for you. In the meantime, you will still be able to connect with iPrimus on our Standard or Standard Plus plans. Please call us on 1300 152 961 and we’ll get you started.
If you’re not sure which type of connection box you currently have, please call us on 1300 152 961 and we’ll be happy to help.
Some properties on the Velocity network have connection boxes located on the outside of the property. These connection boxes are limited to 50Mbps plans (Standard Plus). An appointment will be required to upgrade the connection box so that you can access all available plans.
This upgrade is at no cost to you and iPrimus can manage this upgrade process for you. In the meantime, you will still be able to connect with iPrimus on our Standard or Standard Plus plans. Please call us on 1300 152 961 and we’ll get you started.
If you’re not sure which type of connection box you currently have, please call us on 1300 152 961 and we’ll be happy to help.
We’ll provide you with an Opticomm compatible modem when you join.
We’ll provide you with an Opticomm compatible modem when you join.
Feel free to get in touch with our friendly team via 131 789 or our chat service.
Here you can find information on our products such as pricing, plan inclusions and minimum contract terms to make sure you get the most out of our services.